Having problems contacting the surgery? Email us at firstname.lastname@example.org - PLEASE DO NOT USE THIS EMAIL ADDRESS FOR URGENT REQUESTS AS IT IS NOT MONITORED 24 HOURS
Our telephone lines will switch over to Out of Hours Service on Wednesday 30th November, Thursday 1st December and 7th December 2016 at 1 p.m. Apologies for any inconvenience - the surgery will still be open until 6 p.m.
To use the SystmOnline service, you will need to come to the practice to request a user name and password from the reception team . Proof of identity must be brought with you when registering e.g. utility bill, drivers licence, or passport. You cannot register for this service online because your identity needs to be verified.
You can also download an iOS app for you apple device to access the SystmOnline Portal:
Like To Register?
New to the area and would like to join our practice? We would be happy to help you. Fill in our registration forms and come see us. Find out more
We have an active patient group who would always value your input. Find out more on our PPG page - our latest survey results are published under Survey Results.
The CQC inspection team carried out announced comprehensive inspection of Northfields Surgery on 9th February 2016. Overall our practice is rated as GOOD
To see the full report please visit: http://www.cqc.org.uk/location/1-549115550
Hard of Hearing?
We have been working with the PPG on the Sign Health Report and have agreed to provide the following service and will be working on further advancements in the New Year.
- Practice will ask the question when consulting with Deaf / hard of hearing patients – a pop up note would then be added to the notes so all clinicians / admin staff would know the patient’s condition.
- Double appointment can be booked
- Clinicians/Nurses to come out and collect patient rather than them having to rely on Jayex board
- We will take on board that a family member should not be asked to interpret
(Site updated 01/12/2016)